Terms and Conditions

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1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Sondretta's Destined for Greatness, LLC ("Company," "we," "our," or "us") regarding your use of our website at http://sondretta.com and our real estate services.

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

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2. Description of Services

Real Estate Services

• Buyer Representation: Assisting clients in purchasing properties
• Seller Representation: Marketing and selling properties
• Property Consultation: Market analysis, valuations, and advice
• Transaction Coordination: Facilitating transactions from contract to closing
• Market Research: Providing market reports and property information

Website Services

• Property listings and search
• Market information and resources
• Contact forms and communication tools
• Educational content and blogs
• Newsletter and marketing communications

Professional Relationship

We are licensed real estate professionals affiliated with Keller Williams Realty, Inc. Our services adhere to real estate laws in Tennessee and applicable jurisdictions.

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3. User Responsibilities and Conduct

Acceptable Use

• Use the website only for lawful purposes
• Do not interfere with website functionality or security
• Do not attempt unauthorized access to systems
• Do not upload viruses, malware, or harmful code
• Do not harass or harm others
• Do not violate any laws or impersonate others
• Do not collect or harvest user data without consent

User Account

• Keep your credentials confidential
• You're responsible for all actions under your account
• Provide accurate information
• Notify us of unauthorized use immediately

Property Information

• Provide accurate information on your needs
• Respect privacy of property owners
• Do not use information for unauthorized purposes
• Comply with MLS rules and regulations

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4. Intellectual Property Rights

Our Content

All content on our website including text, graphics, logos, images, and design are property of Sondretta's Destined for Greatness, LLC or our licensors, protected by intellectual property laws.

License to Use

You are granted a limited, non-exclusive, non-transferable license to use our website for personal, non-commercial purposes. You may not reproduce, distribute, publicly display, or create derivative works from our content or use it for commercial purposes.

MLS Content

MLS content is subject to MLS rules. Property listings are for personal use only and may not be redistributed without permission.

User-Generated Content

By submitting content to our site (reviews, comments), you grant us a non-exclusive, royalty-free license to use and display it for business purposes.

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5. Disclaimers and Limitations

No Warranty

• Services and website are provided "as is" without warranty
• No guarantees of merchantability, fitness for a purpose, accuracy, or uninterrupted access

Real Estate Disclaimers

• Property information is believed accurate but not guaranteed—independently verify all details
• Market conditions fluctuate and past results do not guarantee future outcomes
• We do not provide legal, financial, or tax advice—consult your own professionals
• Property investment involves risk; we are not investment advisors

Third-Party Information

Links to third-party sites or services are provided for convenience; we do not endorse or take responsibility for third-party content or policies.

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6. Limitation of Liability

General Limitations

• Not liable for indirect, incidental, consequential, or punitive damages
• Not liable for loss of profits, revenue, data, or business opportunities
• Not liable for inability to use services or third-party actions

Maximum Liability

Our total liability for any claim will not exceed what you paid to us in the prior twelve months.

Real Estate Specific Limitations

• Not liable for changes in property values or market conditions
• Not liable for actions of third parties (lenders, inspectors, etc.)
• Not liable for transaction delays beyond our control
• You are responsible for your decisions made on our recommendations

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7. Indemnification

You agree to indemnify and hold harmless Sondretta's Destined for Greatness, LLC, its officers, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the website or services, your violation of these Terms, or the rights of others.

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8. Communication and Consent

Electronic Communications

• By using our services, you consent to receive emails, text messages, and phone calls related to your transactions and for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

TCPA Compliance

• By providing your phone number, you consent to receive calls and texts from us, including using auto-dialing systems or prerecorded messages.
• Opt-out by replying STOP to a message or by emailing us.
• Standard message rates may apply.

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9. Privacy and Data Protection

Your privacy is important. Our collection and use of your data is governed by our Privacy Policy. By using our services, you agree to those policies. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

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10. Modifications to Terms

We may modify these Terms at any time. Changes are effective upon posting. We will notify users by posting updates, sending emails, or updating the "Effective Date." Continued use after changes constitutes acceptance.

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11. Termination

By Us

• We may terminate or suspend access at any time for violations or other reasons, with or without notice.

By You

• You may stop using services at any time and close your account by written notice.

Effect of Termination

• Your access ceases immediately
• Provisions regarding intellectual property, disclaimers, and liability survive
• We may retain data as required by law

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12. Governing Law and Dispute Resolution

These Terms are governed by Tennessee laws. Any disputes shall be resolved in the state or federal courts in Shelby County, Tennessee. You consent to these courts' jurisdiction.

Before legal action, you agree to attempt resolution by negotiation, followed by mediation, and (optionally) arbitration. All claims must be brought within one year of arising.

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13. Fair Housing and Equal Opportunity

We comply with fair housing and non-discrimination laws. We do not discriminate based on any category protected by law (race, color, national origin, religion, sex, familial status, disability, or other protected class).

Complaints can be filed with HUD, the Tennessee Human Rights Commission, or our brokerage's compliance office.

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14. Professional Standards and Ethics

• We follow Tennessee Real Estate Commission regulations
• We adhere to the National Association of REALTORS® Code of Ethics
• We comply with Keller Williams Realty, Inc. policies
• MLS data is used per rules; unauthorized use is prohibited
• Conflicts of interest will be disclosed as required

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15. Technology and Website Usage

• We strive for continuous website availability but cannot guarantee uptime
• Mobile app users may be subject to additional terms
• We use cookies and tracking as described in our Privacy Policy; use of the website constitutes consent

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16. Miscellaneous Provisions

• These Terms, plus our Privacy Policy, are the entire agreement between us
• If any provision is invalid, the rest remain in effect
• Failure to enforce provisions does not waive our rights
• You may not transfer your rights or obligations; we may assign ours
• Headings are for convenience and have no legal effect

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17. Contact Information

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18. Effective Date and Updates

These Terms and Conditions are effective as of July 16, 2025, and supersede all previous versions. Please review these Terms periodically for any updates or changes.

Last Updated: July 16, 2025

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By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.